PRIVACY
Privacy Policy
Sarli respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and store personal information when you access and interact with the Sarli website.
It is important that you read this Privacy Policy together with any other privacy notices we may provide when collecting personal information, so you are fully aware of how and why we are using your information.
Our website is not intended for individuals under the age of 16.
If you are under 16, please ensure a parent or guardian has reviewed this Privacy Policy and consents to you providing personal information.
We do not knowingly collect personal information from children under 13. If we become aware that we have done so, we will delete the information promptly.
Our Privacy Obligations
Sarli is an Australian business and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
Any personal information we hold is governed by the most current version of this Privacy Policy, which will be published on our website. We may update this policy from time to time to reflect changes in law, technology or business practices.
The Information We Collect
We may collect Personal Information that allows us to identify who an individual is and share Personal Information.
The type of information we may collect includes:
- Personal Information - We may collect personal details such as an individual’s name, location, date of birth and nationality allowing us to identify who the individual is;
- Contact Information - We collect information such as an individual’s email address, telephone & fax number, third-party user names, residential, business and postal address and other information that allows us to contact the individual;
- Financial Information - We collect financial information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Services;
- Statistical Information - We collect behavioural and statistical information about an individual and businesses in connection with the Services and/or the Online Platforms.
Collection of Personal Information
We may collect personal information when you:
- Visit or browse our website
- Make or attempt to make a purchase
- Sign up to our mailing list
- Contact us via email or social media
- Participate in promotions, surveys or giveaways
- Otherwise interact with Sarli
Personal information may be collected directly by us or via trusted third-party service providers who assist in operating our website and business.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Use of Personal Information
We collect and use personal information for purposes connected with operating our business, including to:
- Process and fulfil orders
- Communicate with you regarding purchases, deliveries or enquiries
- Provide customer support
- Send marketing communications where you have consented
- Improve our website, products and customer experience
- Administer promotions or competitions
- Detect and prevent fraud or misuse
- Comply with legal obligations
If you choose not to provide certain personal information, we may be unable to provide you with specific products, services or information.
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Payment information is processed via secure, encrypted third-party payment gateways and is not stored by Sarli.
While we take care to protect your information, no method of electronic transmission is completely secure.
Retention of Personal Information
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.
In some cases, we may anonymise information for analytical or statistical purposes.
Sensitive Information
Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record. It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.
Access & Correction
You may request access to, or correction of, the personal information we hold about you by contacting us. We will respond within a reasonable timeframe and in accordance with applicable law.
Cookies
Like many websites, our Websites may use ‘cookies’ from time to time.
Cookies are small text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals.
Cookies may also be used for other purposes on our Websites but in each case none of the information collected can be used to personally identify you. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Websites may not function fully for users that disallow cookies.
While we take great care to protect your personal information, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing personal information.
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us at:
Email: hello@sarlistudio.com
Website: www.sarlistudio.com